With a well-researched, in-depth brand strategy you’ll be able to reach the people you want to attract to your business and turn them into long-term loyal customers.
Sound good? It is!
A brand strategy is like a roadmap for where you want to take your company – without one, you’re just shooting in the dark, hoping to attract customers.
But what exactly is a brand strategy and how do you create one? Let’s take a look.
What is a brand strategy?
A brand strategy is basically a long-term plan to develop a successful brand for your company, to achieve specific goals you set.
It includes these three main components:
What your brand stands for
The promise you make to your customers
Your brand’s personality and how it’s conveyed in your marketing materials
There are more elements to a complete brand strategy, but getting these three basics right will help to set you up for success.
Think of them like laying your foundation for building up a strong and reliable strategy for your company.
First up – tackling target market research
Researching your target market and understanding who your audience is will help you find them, grab their attention, and turn them into paying customers.
One of the best ways to understand your target audience is to understand how they think, what they feel, and know what they want. So, how do you do that? Customer personas.
What is a customer persona?
Customer personas are a detailed description of your ideal client. Like a personal profile They help you understand the motivations behind their buying decisions. This will help you know who you’re trying to connect with, and what makes them decide to buy.
When you’re creating customer personas, there are a few questions to take into consideration:
What is their age?
What is their gender?
What is their educational background?
What is their occupation?
What industry do they work in?
Are they married?
Do they have kids?
What’s a typical day like for them?
What challenges do they face?
Where do they get their information from?
Where do they prefer to shop?
What did they buy recently?
What keeps them up at night?
How can you help them?
Know where to find your audience
Knowing where your audience hangs out online is everything. You can’t connect with future customers if you’re in the wrong place.
There isn’t any point in fishing in a pond that has no fish in it, so don’t waste time or money advertising where your customers aren’t.
If you want to figure out where your audience is, ask them. Ask current clients where they get their info from. Send out a few surveys. Set up a focus group – do whatever you can to understand where your ideal clients are hanging out and why they choose to spend time there.
Once you know all these answers – it’s time to start developing your brand strategy.
What do you need to develop a brand strategy?
There are a couple of things you’ll need to create to develop a solid brand strategy for your business:
The right brand message
Let’s take a closer look at both of these brand development necessities.
Defining your brand’s objectives
Your brand’s objective is its purpose. It’s the reason your company exists, what it stands for – basically, why you bother doing what you do.
If you don’t have brand objectives already, here are a few questions to think about:
What problem does your brand solve?
How does your brand make your audience feel?
Do your clients trust you – and if they do trust you, why?
What is the story behind your brand?
What’s the long-term goal for your company? (…we’re talking more than a paycheck here, go deeper – what’s your driving motivators?)
Once you’ve clearly defined your brand’s objectives, it’s time to start crafting your brand messaging to get that across to your audience.
How to create the right brand message
Your story matters to your clients. It doesn’t matter what your industry is, your story will sell your services/products for you. Your brand messaging should tell them this story. Ultimately, you want to create a message that evokes emotion and inspires action in your clients.
Why do we tell stories? Because a good story isn’t forgotten easily and the better your brand story is, the harder it will be for your audience to forget you.
By creating your brand message around your company’s story, you’ll be able to attract your target audience – and they’ll form an emotional connection to you and your brand.
What’s the big deal about an emotional connection between your customers and your company? Your audience will become loyal – and help spread the news about your company with their friends and family.
Creating brand guidelines
As soon as you understand your audience and have your messaging set, it’s time to think about how exactly you’re going to deliver that message.
Start getting creative and think about your logo design, the fonts you’ll use, what colors best suit your business and what sort of tone of voice and imagery will work for what you’re trying to say.
All these elements are key to creating a recognizable brand.
Brands tend to evolve over time so it’s important that you set up some creative guidelines for your team. This will make sure that your branding will always match your story going forward.
Now – with all that done, it’s time to start implementing your brand strategy!
Logos of any kind are important pieces of branding. But corporate logos carry the weight of a large company, which means they’ll be more fully utilized, more commonly seen, and more closely scrutinized for effectiveness.
Your corporate logo will either enhance your brand identity or detract from it.
How can you make sure that the logo will boost your company brand image? Let’s look at four ways to make your corporate logo design memorable and practical.
Highlight brand identity
Whether your business is large or small, identifying your brand personality is an important part of strategizing everything from packaging to marketing to outreach. That brand identity is what allows you to effectively reach out to your target audience.
Keeping that in mind, highlighting your brand identity within your logo design is a great way to harmonize your branding with your brand itself.
Of course, this means that different companies need different types of logo design. Let’s say you have a large tech-based corporation and want to project an image of trustworthiness, cutting-edge technology, and reliability. What type of corporate logo do you think would accurately reflect those key aspects?
A hand-drawn logo with a quirky, amateur feel
A generic logo that blends in with the competition
A unique logo that projects innovativeness and professionalism
On the other hand, other companies are founded on different personality traits. Your company may need to project approachability, demonstrate a sense of humor, or show that it is family-oriented. A quirky, mascot-based logo may be the best option for you. In other cases, hand-drawn and “homemade”-feeling logos are the most accurate reflection of the brand personality.
An important first step is to recognize the brand personality that you’re working with. Remember that the style of logo that you choose can heavily impact its effectiveness, depending on your business. A great way to ensure that you follow through on your brand identity in your branding is to have it all laid out on paper. Create a manifesto about your brand, describing what it would be like if it were a person, including traits, goals, and values. Then, as you create individual pieces of branding, ensure that they harmonize with that personality.
Utilize color psychology in your logo design
The psychology of color is another vital component of branding. But the tricky part is that we don’t all perceive color the same way, as has been demonstrated by “preferred color” surveys. Men may be more inclined to prefer blues, while women may be more drawn towards reds and greens. Color perception differs across ages, backgrounds, genders, nationalities, cultures, and even individual markets.
So it’s very important to know who your target audience is before you put your color palette in place.
In addition to that factor, it’s also vital to conduct market research and determine what color trends there are within your market, why certain colors are more popular than others, and what message they send. If that message coincides with your brand identity, then you should definitely consider using those trending colors — but there’s a caveat to that. As mentioned in the previous subheading, corporate logos need to guard against appearing too generic or looking too much like the competition. So don’t just jump on a bandwagon without maintaining uniqueness and clear messaging.
Choose dynamic typography based on your logo style
Wordmark logos use the name of the brand as the logo itself.
Lettermark logos use a single letter, such as the initial letter of the brand name.
Monograms use all initial letters in a multi-word name.
Combination marks use letters or words in combination with a graphic.
Again, one of the main traits that should commonly be associated with a corporation is power. Due to this, consider a heavier font for your logo. You may also want to use one that includes serifs, as these tend to look more polished and professional.
Whichever type of logo you choose in your design, if the typographic content is the focus, it’s even more important that you make sure it is legible and easy to read. This will likely require some trial runs of different fonts, adjustments in kerning and spacing, and getting feedback on the user friendliness of the logo.
Keep in mind, also, that typography also has a psychology behind it, just like the psychology of color. Your choice of font sends a message about the brand, and certain fonts are perceived as inherently having certain “personality” traits. So sticking to a font that promotes the same message and values as your brand does is a great way to ensure that there is continuity and harmony between your branding and your corporation.
Our final key to creating a stunning corporate logo centers on ensuring the adaptability of the logo. This little piece of branding is small but mighty — it’s going to go a lot of places and be seen by a lot of people.
You might include your logo on corporate letterheads, on your website, on product packaging, in advertisements, in marketing and promotional material, on business cards, on pens, coffee cups, billboards, t-shirts… the possibilities are endless for a great logo.
With all of those possibilities, though, it’s clear that adaptability needs to be at the forefront of your design.
If you use a combination mark, you’ll want to have one with and one without both elements
On top of that, make sure that your logo handles both stretching and compression well. Scalability is one of the qualities that should be emphasized during the design process.
A great corporate logo isn’t always easy to attain. Many designers leave some of the above considerations out of the process. But if you make sure to give due attention to each of the four points mentioned here, your corporate logo can come to life, and give your company effective representation.
Alice Scott is a passionate writer and blogger who specializes in topics related to digital branding, blogging, and online business. She loves having Churros with her cat Chubby and morning walks.
Whether you are a small or large business, you are probably looking to attract new customers and clients. Fortunately, the internet has made it easier than ever to successfully build and maintain a strong online presence. New tips and tricks are being discovered all of the time, so it is important to keep up with the latest trends. From corresponding directly with customers, to creating your own company blog, here are some useful tips on how to successfully build an online identity.
Create a website
If you are a small business that is just trying to get started, building a website is one of the most crucial components to your success. To make it easier for customers to find you, be sure to include your company’s name in your website’s domain name. This will also allow people to find your company quickly when they perform a web search.
Make sure your content helps your ideal customer. It should be less about you and more about them and how your produce or service can solve their pain/problem.
Connect with your audience
If you want to form a personal connection with your audience, reach out to them in a way that is friendly and accessible.
For example, you can ask visitors to share their thoughts and feelings through feedback or comments. When you ask for comments, feedback, or opinions, the visitors will feel as though you truly care about their specific needs and concerns. Be sure to personally respond to every comment you receive though. It’s not fun talking to a wall.
Another option is to create a lead magnet. This is something you offer to give them (free and valuable knowledge) in exchange for their email address. Then once you have their email address, you can continue to nurture and communicate with them, which builds trust over time, which turns into sales.
Use search engine marketing
For many modern companies, search engine optimization (SEO) is a fast-growing trend that can produce tremendous results. SEO is used for displaying companies as close to the top as possible when someone performs a search through a search engine, such as Google or Yahoo. The higher up your name appears, the more likely it is that someone will click on your company’s link first. This can lead to increased sales, as well as increased retention of customers for many businesses.
Create a blog
Blogs are a great way to stay in touch with your customers, while showing off your expertise and how you can help them. It also helps with search engine ranking. Google loves a site that is updated regularly and also provides users with relevant and helpful information.
Caveat: If you plan on blogging, see it through. There may be nothing worse than having a blog and it not having any fresh content.
Share your expertise
We are not suggesting you give your services away for free, however, there is something to be said about an expert who is willing to help others. First determine where your audience is hanging out online. Maybe it’s Facebook or Linkedin. Maybe they’re on an online industry forum or private Facebook group (if there isn’t one, create one yourself). Next you want to share your knowledge without asking for anything in return. Help first, help often. That builds credibility and trust, as well as visibility.
It takes time
There are many ways to effectively build and expand your online presence and they all take time. Unless you have hundreds or thousands of dollars to run digital marketing ads (which is great if you do), all marketing is going to take time. These are long game tactics for businesses that are in it for the long-haul. No shortcuts or quick fixes. Building trust and brand authority takes as long as it takes.
Modern society moves at a fast pace, and many business owners work hard to keep up. Although it may get overlooked, your website may be the difference between securing a client or customer, or unknowingly turning him away. When it pertains to business, a clean and updated website is more valuable than one that is dated and old. Before you begin to overhaul your website, take a few minutes to understand the perils of a dated website and how a new one can be beneficial.
Tackling a Dated Website
If your website is looking old and dated, it is probably time for a change – and fast. Your main issue may be that you do not have an easy way to update your website content, or adding new information might seem too time-consuming.
Fortunately, there are ways to get around these common problems while creating a modern and fresh website in the process. The first step is to figure out what your website needs in order to become a noteworthy part of your business once again. You may need to reach out to friends, family members, and loyal customers to get valuable input on how to improve your website.
For many business owners, one of the most valuable improvements that can be made to an old website is to closely examine the content of each page. In doing so, you will likely find that the content is generally dated and stale. Whether it is old news, dated information, or out-of-date media, such as pictures and videos (especially those that do not work), it is time for an overhaul. The good news is that cleaning up your website is relatively simple. To get started on your dated website, try out the following suggestions:
Replace dated content – any content that is out-of-date should be replaced with new and relevant copy. A good idea is to start looking at your news or calendar of events pages – if you have those. Add in something new for your customers.
Test your links – broken website links, even if it is just one or two, can signal to visitors that you do not have time, or do not wish to make an effort to keep your website in good working order. To resolve this problem, click through your links to make sure that they are all working. If you have media, such as videos or photos, now is the time to make sure that these items work as well.
Update your “about ” page – as time continues, so does your personal and professional life. Take a few minutes to look at your profile or “about” page, which may very well need updating. Customers and potential clients should have an updated resource where they can find out more information about you or your business.
When to Seek a Professional
Sometimes there’s too many obstacles in your way or your old website was built so that it wasn’t easy for you to update content. That’s when it’s time to seek a professional web design and development company. You might not even need a complete redesign.
A good web design company will talk to you about the goals for your site and help you to determine the next best steps. That might include keeping the design, but implementing a Content Management System so you can keep on top of your content and updates. Or re-aligning your existing site so that you are putting your best foot forward by fine-tuning what you have so you can reach the best possible outcome.
There’s no one size fits all, which is a good thing because you’re business is as unique as you are.
With so many websites and companies selling similar products or services, one company’s weakness can be another one’s gain. This is especially true for websites, which are often the first line of introduction a potential customer or client has to a business.
User-friendly websites are more effective
Websites that are user-friendly, along with fresh and updated content are likely to engage a higher number of customers because the site is simply easier to use and navigate.
In addition, they are an essential part of any online marketing efforts. If your website is the first step your potential customer has with your business, how good of a job is it doing? You only get a few seconds to make that impression, so it needs to be set up for success and to show your best from the start.
Just as you would not want to make a bad first impression in-person, a non user-friendly website can be just as harmful.
There are a number of steps you can take to determine whether your website is user-friendly and if you are lagging behind, what you can do to fix it.
User-friendly website checklist
Use a clean and clear page layout.
I know all the moving and fading things can look pretty, but does it make sense for your business? Make sure that your navigation is clean and concise, and that visitors can easily find the information they are likely looking for.
Create skimmable content
Make content easily accessible and keep in mind that many people do not have long attention spans. For this reason, it is crucial to keep paragraphs, and text in general, to a minimum. Break them up with multiple lines and bold things of importance.
Don’t ignore mobile
Having a mobile-friendly website is simply no longer optional. We are a society on the go and want access from every device in every location.
Branding is crucial
Having an inconsistent visual identity is one way to confuse people and lose people. If your brand identity sucks it’s working against you than for you. Although dedicated customers may put up with an unattractive website, potential customers will likely go elsewhere to do business.
Clear and distinct calls-to-action You do not want people hunting to find your contact information or details about the services you provide. Make your calls-to-action prominent and distinct from everything else on your page.
These first steps are proven to deliver results and are the basis for every project we do.
If your website is not user-friendly, you may be losing clients and forcing potential customers to go elsewhere, which is the exact opposite of what you want to do.
If you are tired of losing money, business, and sleep at night because you’ve got website shame, reach and out see how we can help.
Take a stroll down any street and you will likely see several people using a mobile device. As the use of mobile devices has significantly increased within the past few years, so has the demand for accessible and functional mobile sites. Not every website is mobile, but those that are quickly become very popular among customers. Having a mobile website can give you leverage in today’s competitive society, so take a look at what a mobile website can offer, and how you can go about creating this type of website for your business.
The Importance of a Mobile Website
Many people enjoy their mobile devices because it gives them an opportunity to connect with others, complete tasks, and network on a constant basis. However, a large portion of people also use their mobile devices to make purchases online.
If you own an online business, you can potentially earn more sales by having a mobile website, as customers know that they can order something from you at just about any time of the day.
Faster internet connections and cheaper data service plans are a hint that a great number of people are relying on their mobile devices more than ever to complete daily tasks. Although this is the case in wealthier countries, even people in countries that are not as wealthy have jumped on the mobile device bandwagon. For the modern business owner, this means potential connections – and sales – with a large customer base around the world.
Setting up a Mobile Website
If you are ready to create and set up a mobile website, now is the time to get started.
It is important to know that you do not have to be a tech whiz in order to build a mobile website. Of course, there is always the option to hire a professional (hint hint) to do the task for you. If you would rather try it on your own, there are a number of programs to try, such as Mobify, which allows you to build a mobile version of your website with a user-friendly graphical interface.
Another option that may be more practical for business owners is to simply make an existing website mobile-friendly. This can be accomplished in a variety of ways, including:
Make the existing website simpler. The best way to figure out how this can be accomplished is to load your website on a mobile device such as a smartphone. Once it has loaded, you will likely notice some changes that you can make, such as moving graphics around, or cutting down on text-heavy pages.
Create a second website for mobile devices. This is a popular option for companies that want to maintain their traditional website without discouraging mobile device users. There are a number of free, user-friendly programs that can be used to make a mobile version of an existing website.
Use a responsive design, like we have here at Emtwo. Having a website with a responsive design means that just about any user will be happy. Whether the site is accessed via a computer or a mobile device, a responsive design ensures that the website will auto-adjust so that it displays properly.
Having a coherent mobile website can be a great benefit for your company. Depending on how much and how involved you want your mobile site, it can be easy or more complicated to setup. If you want to discuss your options and what would work best for your business, send us an email.
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